Nourish Your Body, Feed Your Soul

Coaching Guidelines

Coaching Guidelines:

Welcome!

I have positive expectations for a coaching relationship that helps you to create the life YOU want to live.  To partner together professionally, I want you to be familiar with the following guidelines.

Coach

As your Coach, I will bring attentive listening, understanding, belief in you and commitment to your success.  You can expect me to challenge you, offer fresh perspectives, make requests (including assigning homework), acknowledge your wins, and guarantee utmost confidentiality (to the fullest extent of the law, and so long as I don’t fear for your or another’s safety) in the powerful, sacred relationship.

My Coaching Commitment

  • I will honor the time that we are together and hold your confidences.
  • I will not judge you and will respect your perceptions of the world.
  • It is not my job to change you. It is my privilege to bring into awareness, clarity of choices, and if your choose, action to your life.
  • This is my personal commitment to you be impeccable with my word and keep my commitments to you.
  • I will present an open heart.
  • I will always hold you in positive focus. We will concentrate on what is working in your life and how to create more that will work for you.
  • I believe you have all the answers within.

Client

  • I am motivated and committed to taking action on my determined personal and professional goals.
  • I realize that anything less than my intentional full participation will not lead to my success.
  • I accept full responsibility for myself and any actions I take that might result from Coaching.
  • I am healthy enough to engage in coaching and, if necessary, am under the care of a physician.
  • I can financially afford the Coaching fee at this time.
  • I agree to pay promptly by the first of the month for that month’s fee.
  • I agree that ultimately, it is my responsibility that my coach gets paid for the services I use.
  • I understand that my coach and I will not be able to conduct our scheduled visit if my  session has not been paid in advance.
  • I agree to honor my scheduled session times.
  • I have read and agree with the Coaching Guidelines and the Coaching Agreement.

Responsibilities

In each meeting, the client chooses the focus of conversation, while the coach listens and contributes observations and questions. This interaction creates clarity and moves the client into action. Coaching accelerates the client’s progress by providing greater focus and awareness of choice. Coaching concentrates on where clients are now and what they are willing to do to get where they want to be in the future.

You can expect that I, your Coach, will be honest and direct, asking straightforward questions and using challenging techniques to help you move forward. You are expected to evaluate your own progress; and, if the coaching is not working as you wish, you should immediately inform me, your Coach, so that we can both take steps to correct the problem. As with any human endeavor, coaching can involve feelings of discomfort and frustration. If I ever say or do anything that upsets you or doesn’t feel right, please bring it to my attention so that we can resolve it as soon as possible.  My objective is to have a coaching relationship that is fully open, honest, real and trusting in our communication styles. We should both realize that communication via telephone or email entails extra challenges since we cannot see body language, facial expressions, etc. Therefore we give each other plenty of latitude, and promptly ask for clarification if there is a miscommunication.

Terms of Coaching

I invite you to think of Coaching as a process. Many people create change for themselves in a short time. However, to refine and sustain the change takes several months. Although not binding, I would ask that you expect our Coaching relationship to last at least 3 months.

Feedback

If, at any time, you, The Client, feel that your needs are not being met or you are not getting what you want out of the coaching or training group, please tell me, so we can discuss your needs and adjust your coaching program, as needed.

Expectations

Please be honest with yourself and me throughout entire the coaching process. Simply know that I am serving as your coach to help you achieve your health?related goals. As your coach, I am not going to judge you in any way. You can expect me to be straightforward, honest, constructive, and confidential. You can say anything to me, positive or negative; this includes letting me know if something we discuss makes you feel uncomfortable or if you do not want to respond to a question. The key to an effective coaching relationship is communication. Please let me know at any time if you have concerns that we have not addressed.

As your health coach, I am a resource for you to use to your best advantage. I will share concepts or insights, and ask probing questions that are intended to increase your success in achieving your health?related goals.

I expect your best. If you are not doing your best, I’ll ask you to try a little harder. I expect you to be willing to grow. From time?to?time, I may make a direct request of you to accomplish something by a given date. You always have the option of accepting my request, declining it, or counter?offering something that might be more workable for you.

Cancellation Policy

You must give twenty-four (24) hours prior notice if you need to cancel or change the time of an appointment. The Coach will make reasonable efforts to reschedule sessions which are cancelled in a timely manner. Every attempt will be made to reschedule the missed appointment before the end of the Coaching Package, otherwise you will be charged for the session in full.

If you do not show up for a scheduled call, for any reason, and provide no notice (latest notice can be five minutes past scheduled session start time), we will not make up that time.  If I need to reschedule, I will give you at least 24 hours notice as well, barring an emergency or illness.

Termination

Because of the scope and nature of health coaching, the duration of the coaching relationship depends upon the client’s individual needs and goals. Upon completion of the terms outlined in the New Client Health Coaching Package, the coaching relationship is terminated; however, when conditions warrant, the coaching relationship may be extended for a period of time mutually agreed upon by the coach and client.

Refund

If it is mutually agreed upon by the coach and client to terminate the coaching relationship prior to the completion of the terms as stated in this agreement, any fees for unused services will be refunded by the coach to the client. Should the client decide to terminate the health coaching relationship without cause, refund of fees for any remaining session(s) will not be made.

Mutual Nondisclosure

The Coach and The Client mutually recognize that they may discuss The Client’s future plans, business affairs, customer lists, financial information, job information, goals, personal information, and other private information. The Coach will not voluntarily communicate The Client’s information to a third party. In order to honor and protect the Coach’s intellectual properties, The Client expressly agrees not to disclose or communicate any proprietary information about the Coach’s practice, materials, or methods to any third parties. The Coach and The Client agree to be bound by this mutual nondisclosure agreement during and after the termination of the Coaching relationship.

Confidentiality

I recognize that in the course of our work together, you may share with me a variety of information possibly including: future plans, health information, financial information, work or job information, goals, personal information, and other proprietary information. I will not at any time, either directly or indirectly, use any information for my own personal benefit. Further, I will not disclose or communicate in any manner any information to any third party. I will not divulge that you and I are in a coaching relationship without your permission.

I will hold confidential everything that we say and do within our coaching relationship unless you present a danger to yourself or others. In that case, I will inform legal authorities so that protective measures can be taken. In addition, our confidentiality agreement can be broken should a legal process require that I appear in court. In such cases, I cannot claim to be unable to divulge the contents of our conversations.

Client Waiver

Simply stated, you understand that I am an integrative health coach offering motivational and educational services. I cannot be held liable for any advice, suggestions, recommendations, or guidance that I provide during our work together.

You, the Client, has read the above and agrees to follow the parameters of the coaching practice that has been outlined in this agreement.

Limited Liability

Except as expressly provided in this agreement, the Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for all services rendered up until the termination date.

This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.

If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to (certain amount of time such as 30 days) after notice given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

Disclaimer

I am a Coach, not a psychotherapist or physician, and I am not trained in diagnosing psychological or medical conditions.  If any issues come up for you that should be handled by a licensed therapist or physician, I insist that you must attend to your health by contacting the appropriate professional.

Entering into this relationship as a new client, you are aware that the coaching relationship is in no way to be construed as psychological counseling or psychotherapy. In the event that you feel the need for professional counseling or therapy, it is your responsibility to seek a licensed professional to provide you with that service.

 

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